Right of withdrawal

If you subscribed for a membership on our website, you have a 14-day withdrawal period within which you may cancel your membership. If you have not used your membership within this period, this cancellation is cost-free. If you have used the membership in this period, Basic-Fit can charge costs for the membership pro rata (from the date of activation of the membership until the date of cancellation, including any potential registration fee).


You can cancel the membership by filling in the withdrawal form of the contract and emailing it to us (kundenservice@basic-fit.de) or sending it to us by post (Basic-Fit Germany GmbH, Am Seestern 24, 40547 Düsseldorf).