If you register through the Basic-Fit website, you have the right to withdraw, without motivation, within 14 days from the date of your registration, by email to service.clientele@basic-fit.lu, by post to Postbus 3124, 2130 KC Hoofddorp, The Netherlands, or using the withdrawal right template available in the Appendix to the General Terms and Conditions.
This right of withdrawal does not apply for registration made at the Club.
If you decide to make use of your right of withdrawal and the membership has not been used during this 14-day period, this cancellation is free of charge. If the membership was used during this 14-day period, Basic-Fit may reserve the option to retain a portion of the membership amount paid pro rata (i.e. from membership activation until the day of cancellation, including any registration fees). You will be refunded as soon as possible, and no later than 14 days after receipt of your request for cancellation of the Membership, using the same payment method as the one initially chosen by you.
You cannot exercise your right of withdrawal at the Kiosk.
The period for exercising the right of withdrawal, arising from distance contracting, by Founding Members runs from the opening day of the Club.