Cancel your subscription
Cancelling your Basic-Fit membership is very easy, even if we prefer to see you in our clubs for a long time.
- You can cancel at the orange self-service kiosk at the entrance. Scan your card or enter your membership number and date of birth and then you can cancel via the digital display. The kiosk will immediately issue a receipt confirming your cancellation.
- You can cancel by filling out the contact form on our website: https://www.basic-fit.com/en-be.
- You can cancel by sending an email to (email@example.com). Do not forget to send us your personal details and your card number so that we can easily find your file.
- You can cancel by postal mail (Basic-Fit, Postbus 3124, 2130 KC Hoofddorp), advised by recorded letter.
Comfort & Premium
COMFORT and PREMIUM subscriptions can be cancelled at any time after the minimum period of one year and with a notice period of 4 weeks from the date of the next withdrawal.
If you paid your annual subscription in one installment when you registered, your subscription will terminate automatically at the end of the commitment. It is not possible to cancel earlier.
Thanks to the FLEX option, you can cancel your Comfort or Premium subscription at any time, with a notice period of 4 weeks from the date of the next withdrawal.