Camera Surveillance

1. NATURE OF THE CAMERA SURVEILLANCE

1.1 Basic-Fit uses camera surveillance for:

  • controlling access to Basic-Fit fitness clubs
  • surveillance and security of people and goods in Basic-Fit fitness clubs
  • prevention and registration of nuisances such as vandalism and violence against people
  • controlling access to other Basic-Fit buildings and land
  • surveillance of property in Basic-Fit buildings and land
  • supervision of the work stations of Basic-Fit employees
  • plus everything related thereto.

1.2 No personal data is processed other than:

  • camera footage of the buildings and land and the persons and goods present there, that Basic-Fit is responsible for
  • data on the time, date and place of the camera footage.

2. TRANSPARENCY AS REGARDS CAMERAS

2.1 The cameras are not concealed.

2.2 Basic-Fit is always transparent about its usage of cameras. Wherever cameras are used, this is announced via stickers or signs.

2.3 There are no cameras in the clubs’ changing rooms.

3. CAMERA SURVEILLANCE

3.1 The policy as regards camera surveillance is in practice implemented by the Property Management department of Basic-Fit. A third party may be contracted on an ad hoc basis to record or monitor camera images, for example through external control rooms to supervise clubs that are temporarily unmanned. The Property Management department shall at all times remain responsible for the camera surveillance.

4. STORAGE OF IMAGES

4.1 Camera images are saved for a maximum of 28 days.

5. ACCESS AND SECURITY OF IMAGES

5.1 The Property Management department has taken adequate measures to protect unauthorised access to or misuse of the stored surveillance footage.

5.2 The people who are authorised to view that footage are expressly bound to confidentiality. Access to the footage is password-protected.

6. VIEWING, COPYING, DELETING OR SEPARATION OF CAMERA FOOTAGE

6.1 A specific request from interested parties to view and copy camera footage, including the date, time period and location, may be submitted to Basic-Fit’s Customer Care Department.

6.2 A request from interested parties to delete or separate the camera footage may be submitted if the camera footage is incomplete or does not serve its purpose for processing or if it is processed in any other way that is in breach of a legal provision.

6.3 The request may be refused if the privacy of others is harmed.

7. HANDOVER OF CAMERA FOOTAGE

7.1 Recorded camera footage is only handed over to a competent government body pursuant to a legal order (in principle in writing) from the government body concerned or where another legal requirement obliges Basic-Fit to do so.

7.2 No private parties are allowed to view footage unless they themselves are in the images (see under point 6. Viewing and copying).

8. COMPLAINTS, QUESTIONS AND REQUESTS

8.1 Any complaints and questions on the application of the camera surveillance and on the behaviour of staff in this respect as well as requests from interested parties for viewing, copying, deleting or separating footage may be submitted to Basic-Fit via requestprivacy@basic-fit.com or in writing to Basic-Fit.

Customer Care department, request privacy
Wegalaan 60
2132 JC, Hoofddorp

8.2 The question or complaint shall be responded to within 4 weeks.

8.3 In cases not provided for by the law, Basic-Fit shall decide.