Messages get sent out regularly from Facebook, e-mail, SMS or Whatsapp saying they come from Basic-Fit. These often ask for your personal details. These are bogus e-mails that do not come from us. These messages are often sent for Spam or Phishing purposes, or to get you to buy paid services.
This is how you can recognise fake e-mails<:h2>
- The message often urges you to make a payment, or makes you an offer which is too good to be true, which coerces you into taking action
- When you click on the link, you do NOT land on a Basic-Fit website. If you hover over the link with your mouse, you will see that the website does not start with www.basic.fit.com.
- Often, the messages contain spelling mistakes and the salutation is not personal
- The e-mail is either all about or almost all about a promotion or something you can win, which may sound too good to be true
- The e-mail asks you to share your bank or personal details, which is something Basic-Fit NEVER does
What to do if you receive a fake e-mail?
Send the fake e-mail, preferably as an attachment, to Basic-Fit at servicioalcliente@basic-fit.es. This helps us find the culprits and prevent fake e-mails in the future.
Have you received an e-mail that you suspect isn’t from Basic-Fit? Get in touch with us : Contact Basic-Fit
Bogus offers we are aware of
There is currently an e-mail doing the rounds that links to wineenwaardebon-nl.com offering free Basic-Fit membership. It is designed in the Basic-Fit colours and uses our logo. This is now being sent by the following email info@123box.net
Becoming a member of Basic-Fit online is only possible through our own website www.basic-fit.com and NEVER through external sites! Never fill in your details on a website that isn’t Basic-Fit’s website such as this wrong link: http:/ lp.amazando.net/new-fitness-basic-nl/#/DataEntry_31720