We would like to draw your attention to the existence of fraudulent advertisements and websites, misleading promotions, and copied content that try to imitate our company and deceive consumers.
These malicious practices can take several forms:
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use of visuals, logos, or names similar to our brand,
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distribution of fake promotions or “too good to be true” offers,
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sending fraudulent messages via WhatsApp, email, SMS, or paper letters,
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creation of pages or content that mimic our official communications,
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fraudulent sale of our services on social media or on unofficial websites.
Please note that our services are only sold through:
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our official website: https://www.basic-fit.com/en-fr/home,
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the self-service kiosk available in all our clubs.
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ClassPass
Any other online sales channel claiming to offer our services is a scam*.
For your safety:
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Always check that you make your purchases on our official website or at the self-service kiosk in our clubs.
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Never respond to suspicious or unsolicited requests (WhatsApp, SMS, emails, letters).
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Never share your personal, banking, or password information outside of our secure channels.
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If in doubt, contact only our Customer Service: service.clientele@basic-fit.fr
Our company cannot be held responsible for any consequences related to the use of fraudulent websites, fake promotions, commercial scams, or communications that misuse our identity.
*With the exception of the trial service from ClassPass (https://classpass.fr/) with whom Basic-Fit has a partnership.
Examples of fake accounts:
